Pensagillas Park

Camping & Touring Park in the heart of Cornwall

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Telephoine 01872530808

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BOOK ONLINE CALL US ENQUIRIES

BOOK YOUR HOLIDAY


BOOK ONLINE

Call Us

Our reception is open from 8.30am till 8.00pm to help with any queries

01872530808

For further information on pricing check out our tariff below.

OUR TARIFF

GUEST REVIEWS


Wow, myself and my partner stayed here one night and wished we booked to stay longer…more


Amazing place to escape from it all! Very tranquil setting with picturesque views…more


Visited again after 2 years, even better this time round, even more improvements. And more to come…more

enquiries

Booking Conditions & General Site Rules

Touring and camping pitches

  1. Advance telephone bookings and internet enquiries will be held for no more than 7 days.
  2. A deposit of £20 per pitch will be required at the time of booking.
  3. We will confirm booking details with you upon receipt of your deposit, usually by email.
  4. Deposits are non-refundable and can be paid by cheque, or telephone card payment.
  5. Full payment will be payable on arrival.
  6. It is your responsibility to check the details of your booking confirmation are correct and notify us immediately of any discrepancies. We cannot accept responsibility for any errors not corrected prior to arrival
  7.  Any alteration to bookings MUST be submitted in writing no later than 2 weeks before your arrival date.
  8. No refunds are given where customers decide to leave the Park before the end of their holiday.
  9. ARRIVAL/DEPARTURES: Touring & tents Pitches are normally ready by 2.00pm on the day of arrival.  Pitches must be vacated by 10.30 am on the day of departure. PLEASE NOTE WE ARE UNABLE TO ACCOMMODATE EARLY & LATE ARRIVALS.
  10. Late arrivals-Please notify us immediately if you arriving late. If for any reason you fail to arrive on the date you have booked or if you have not advised us of your estimated arrival time, your pitch will be re-let from 9.00am the following day.
  11. Pensagillas Park is a family park caters for families and couples only. We do not accept group bookings more than 2 families (2 pitches).
  12. We do not accept bookings from, or allow anyone to stay on the Park, who is listed on the Violent and Sex offenders Register (or any register which supersedes this). By making a booking you are confirming that no one in your party is on this register.

 

General site rules

You agree to comply with the following behaviour standards:

  • Any accidents or incidents must be reported to the site owners
  • Not to create any unreasonable noise or disturbance
  • To act towards us and our staff in a reasonable, courteous and considerate manner
  • You must ensure children in your party are properly supervised at all times, in all areas of the park including all amenities (toilets, showers etc) and when cycling around the park.
  • Lake & ponds: All our guest should have valid Fishing licence and day tickets to fish in our lake. Children under age of 16 are not allowed near lake & pond without adult supervision. Fishing or catching fish ,by using nets, in the pond is not allowed. Dogs are not allowed to swim in the lake or pond
  • Children under the age of 18 are not permitted in the bar area unless accompanied by an adult at any times
  • No supermarket deliveries are allowed on the site
  • No contractors or commercial deliveries are allowed to come to the Site without prior discussion with the Site Owners
  • Cars must not be parked in such a way as to cause obstruction to any emergency vehicle needing to come to the Site
  • A speed limit of 5mph applies to the whole site
  • Driving around site between dusk and 7am is not permitted (unless unavoidable in emergency situations).
  • All handheld/remote controlled flying devices such as (but not limited to) helicopters, aeroplanes and drones are also not permitted on site. This is for both privacy and safety reasons.
  • Pensagillas Park adopt a no tolerance approach to illegal drug use on site.  Customers believed or proved to be involved in the use or distribution of illegal drugs with be removed from site immediately and reported to the police. 
  • All our guests using Pensagillas Park and its facilities do so entirely at their own risk. Pensagillas Park will not accept liability for any loss or damage to persons and/or property, or accommodation or amenities becoming unavailable due to circumstances beyond our control.
  • Washing lines: Not allowed and will be removed due to health and safety reasons. Hook-on airing racks and portable airers are acceptable.
  • NOISE: Our quiet time is between 10:00pm and 8am. No excessive noise (as judged by the duty park staff) is accepted after 10.00pm (including TVs, radios etc.). Children should be returning to their families by 10.00pm or be accompanied by a related adult. Please make sure that your children are not running around after 10:00pm. Repeated breaking of this rule will result in removal from the park.
  • Dogs- are permitted, but ONLY following these strict conditions: they are kept on the lead at all times, under control and quiet at all times, they are NOT PERMITTED in toilet&shower blocks, reception/shop at any times. Dogs banned from the UK as named in the DANGEROUS DOGS ACT 1991 are not permitted. Owners are required to clean up after their dogs anywhere on the Park including dog exercise area. Dogs must not be left unattended on the site at any time. Any complaint regarding dogs will be dealt with by the management team and the owner can be asked to leave if the issues cannot be resolve. No more than 3 dogs per pitch.
  • Please inform us of any problems that occur during your stay as we regret that we cannot rectify complaints once you have left the park.
  • Any person in breach of these booking terms and general site rules or who behaved in such way to cause offence to either our staff or other guests on the site shall be liable at the discretions of the management, to removal from the site together with all remaining members of their party. NO REFUND will be given.