Pensagillas Park

Camping & Touring Park in the heart of Cornwall

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ENQUIRIES

Telephoine 01872530808

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BOOK YOUR HOLIDAY


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Call Us

Our reception is open from 8.30am till 8.00pm to help with any queries

01872530808

For further information on pricing check out our tariff below.

OUR TARIFF

SPECIAL OFFERS


Tents & Touring

1st of June – 10th of July

Book your pitch for 7 nights for the price of 6 nights!

£50 off for a couples staying 7nights in our caravan. Choose any week during offer period!

GUEST REVIEWS


Wow, myself and my partner stayed here one night and wished we booked to stay longer…more


Amazing place to escape from it all! Very tranquil setting with picturesque views…more


Visited again after 2 years, even better this time round, even more improvements. And more to come…more

enquiries

Booking Conditions & General Site Rules

Touring and camping pitches

1. Advance telephone bookings and internet enquiries will be held for no more than 7 days.

2. A deposit of £20 per pitch will be required at the time of booking.

3. We will confirm booking details with you upon receipt of your deposit, usually by email.

4. Deposits are non-refundable and can be paid by cheque, or telephone card payment.

5. Full payment will be payable on arrival.

6. It is your responsibility to check the details of your booking confirmation are correct and notify us immediately of any discrepancies. We cannot accept responsibility for any errors not corrected prior to arrival.

7. Any alteration to bookings MUST be submitted in writing no later than 2 weeks before your arrival date.

8. No refunds are given where customers decide to leave the Park before the end of their holiday.

9. ARRIVAL/DEPARTURES: Touring & tents Pitches are normally ready by 2.00pm on the day of arrival.  Pitches must be vacated by 10.30 am on the day of departure. PLEASE NOTE WE ARE UNABLE TO ACCOMMODATE EARLY & LATE ARRIVALS.

10. Late arrivals-Please notify us immediately if you arriving late. If for any reason you fail to arrive on the date you have booked or if you have not advised us of your estimated arrival time, your pitch will be re-let from 9.00am the following day.

11. Pensagillas Park is a family park and caters for families and couples only and does not accept all male or all female groups (more then 2 people) unless by prior arrangement.  Even numbered mixed parties will only be accepted at Pensagillas Park discretion, and a security deposit may be required.

12. Dogs- are permitted, but ONLY following these strict conditions: they are kept on the lead at all times, under control and quiet at all times, they are NOT PERMITTED in toilet&shower blocks at any times. Owners are required to clean up after their dogs anywhere on the Park including dog exercise area. Dogs must not be left unattended on the site at any time. Any complaint regarding dogs will be dealt with by the management team and the owner can be asked to leave if the issues cannot be resolve. No more than 3 dogs per pitch.

Caravan rental booking condition

1. A deposit of £100 per caravan per week must be paid at the time of booking. Conformation of the booking, showing the balance owing, will be sent to you by post or via email. The remain balance MUST be paid in full 4 weeks before arrival and is NON-REFUNDBLE.

2. Any alteration to bookings MUST be submitted in writing.

3. Provisional booking cannot be held for more than 5 days.

4. Please inform us if you are going to arrive late. If you do not call us by 6pm on the arrival day we reserve rights to re-let the caravan.

5. All our caravans are let on the weekly basis from Saturday to Saturday. Part week bookings are accepted out of high season. Please contact us to confirm price and availability.

6. In the event of leaving early NO REFUNDS will be given. All the names and address of the person making booking MUST appear on the booking form. Maximum number of people per caravan is 3.

7. Strictly NO SMOKING. No pets accepted in caravan

8. Your caravan will be available from 2pm and you are asked to vacated at 10:30am on the day of departure.

9. Caravans and equipment must be left in clean condition. All the equipment must remain in the caravan at all-time. All the damages and breakages must be reported and paid for. When leaving please make sure there is no rubbish left inside or outside the caravan. Charge of £50 may apply for extra cleaning.

10. You must empty chemical waste (cassette) and fill in water container before departing.

11. We advise not to wear wet shoes in the caravan to prevent carpet damage.

12. We provide one bottle of gas during stay, there is gas for sale available on the site should you need more than one bottle

13. We do not provide linen and towels

General site rules

You agree to comply with the following behaviour standards:

  • Any accidents or incidents must be reported to the site owners
  • Not to create any unreasonable noise or disturbance
  • To act towards us and our staff in a reasonable, courteous and considerate manner
  • You must ensure children in your party are properly supervised at all times, in all areas of the park including all amenities (toilets, showers etc) and when cycling around the park
  • Children under the age of 18 are not permitted in the bar area unless accompanied by an adult at any times
  • No supermarket deliveries are allowed on the site
  • No contractors or commercial deliveries are allowed to come to the Site without prior discussion with the Site Owners
  • Cars must not be parked in such a way as to cause obstruction to any emergency vehicle needing to come to the Site
  • All our guests using Pensagillas Park and its facilities do so entirely at their own risk. Pensagillas Park will not accept liability for any loss or damage to persons and/or property, or accommodation or amenities becoming unavailable due to circumstances beyond our control.
  • Washing lines: Not allowed and will be removed due to health and safety reasons. Hook-on airing racks and portable airers are acceptable.
  • NOISE: Our quiet time is between 10:30pm and 7am. No excessive noise (as judged by the duty park staff) is accepted after 10.30pm (including TVs, radios etc.). Children should be returning to their families by 10.30pm or be accompanied by a related adult. Please make sure that your children are not running around after 10:30pm. Repeated breaking of this rule will result in removal from the park.
  • Please inform us of any problems that occur during your stay as we regret that we cannot rectify or compensate complaints once you have left the park.
  • Any person in breach of these booking terms and general site rules or who behaved in such way to cause offence to either our staff or other guests on the site shall be liable at the discretions of the management, to removal from the site together with all remaining members of their party. NO REFUND will be given.