FAQ's

Frequently Ask Questions

  1. When can we arrive and what time do we have to leave? – Our arrival time is between 2pm-8pm and we ask you to vacate your pitch by 11:00 on your departure day.
  2. Do you have  parking for late and early arrivals? – No. We do not have parking for early or late arrival.
  3. Do you accept group bookings? – No. Sorry we do not accept group bookings.
  4. What forms of payment do you accept? – You can pay by credit card, debit card, BACS, or cash on arrival.
  5. Do you offer refunds if we leave early? – No. We do not offer refunds if you choose to leave early!
  6. Do I need licence for fishing – Yes. You do need a licence if you want to go fishing , click here for more information and fishing rules.
  7. Do I have to pay for fishing? – Yes. Tickets can be purchased from the reception.
  8. Can I hire a fishing rod? – Yes. Fishing rods are available to hire in our shop/reception. You can also buy some fishing tackle there.
  9. Is there any public transport? – No. Unfortunately there is no public transport within 3miles of the site. We have a list of taxis in the reception if needed.
  10. Do you have an on-site shop – Yes. We do have a small shop in our park where you can buy fresh bread, milk, eggs and many other groceries, including useful camping items.
  11. How far is the nearest supermarket? – The nearest supermarket is in St. Austell, 6 miles (10 min) drive from us.
  12. How far is the nearest pub? – We have 2 lovely, country pubs near us; Hewas Inn in Sticker village (5min drive),  Polgooth Inn in Polgooth village (7min drive), Crown Inn in st. Ewe village (5min drive)
  13. Drones are NOT ALLOWED! We do not give permission for any recreation flying of drones on our land
  14. Do you have disabled facilities?– No, sorry we do not have disabled facilities
  15. Do you have a playground area? – No.
  16. Are we allowed to play football? – No ball games are allowed near caravans or tents
  17. Do you provide entertainment? – No.
  18. Do you accept dogs? – We accept no more than 3 dogs per unit. Dogs banned from the UK as named in the DANGEROUS DOGS ACT 1991 are not permitted.
  19. Can I freeze my own ice packs? – Yes, we have a freezer available in our shop/reception.
  20. Do you sell gas? – Yes, we sell Calor Gas and Camping Gaz.
  21. Is there Wi-Fi access? – Yes, we offer FREE Wi-Fi access.
  22. Can we have a campfire or BBQ? – Yes. We allow Campfire and BBQs in designated areas, off the ground. You MUST use appropriate fire pits/baskets for campfires, which can be hired from our reception.
  23. Can we buy logs? – Yes. We do sell logs, disposable bbqs and firelighters in our shop.
  24. Do you accept commercial vehicles? – No commercial vehicles are allowed on site.
  25. What is your postcode for my Sat Nav? – TR2 4SR. For detailed direction please click here

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